Effective Date: [Insert Date] Welcome to Truism Shop (“we,” “our,” “us”), an online marketplace operated by Truism Holdings Limited. By accessing or using our website, mobile application, or purchasing products from us, you agree to be bound by these Terms of Use (“Terms”). Please read them carefully.
1. Acceptance of Terms
By using Truism Shop, you confirm that you are at least 18 years old or are accessing under the supervision of a parent/guardian. If you do not agree with these Terms, you may not use our services.
2. Products and Availability
All products listed are subject to availability and may be withdrawn or modified without notice. We reserve the right to refuse or cancel any order at our discretion. Product descriptions and pricing are accurate to the best of our ability; however, errors may occur, and we reserve the right to correct them.
3. Pricing and Payment
All prices are displayed in [Ugandan Shillings] and excludes applicable taxes unless stated otherwise. Payment must be made in full before products are shipped or delivered. We reserve the right to change prices at any time without prior notice.
4. Shipping and Delivery
Delivery timelines provided are estimates and may vary due to unforeseen circumstances. Risk of loss and title transfer to the customer upon delivery. We are not liable for delays or non-delivery caused by third-party logistics providers.
5. Returns and Refunds
Returns are only accepted for defective or damaged products within 7 days of delivery. Refunds are issued at our sole discretion and may be in the form of store credit or replacement. Products must be returned in their original packaging, unused, and accompanied by proof of purchase.
6. User Conduct
By using Truism Shop, you agree not to: Misuse the website for fraudulent or unlawful purposes. Interfere with the website’s operation or attempt unauthorized access. Post false information or impersonate another person.
7. Intellectual Property
All content, trademarks, logos, and product images on Truism Shop are owned by or licensed to Truism Holdings Limited. You may not copy, reproduce, or use them without prior written consent.
8. Limitation of Liability
Truism Holdings Limited is not liable for indirect, incidental, or consequential damages arising from the use of our shop or products. Our maximum liability is limited to the amount you paid for the product in question.
9. Indemnification
You agree to indemnify, defend, and hold harmless Truism Holdings Limited, its affiliates, and employees from any claims, damages, or liabilities resulting from your breach of these Terms or misuse of our services.
10. Privacy and Data Protection
Your personal information is collected and processed in accordance with our Privacy Policy. By using our shop, you consent to such collection and use.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Uganda. Any disputes shall be resolved amicably; failing which, they shall be referred to arbitration in Kampala in accordance with Ugandan Arbitration Laws.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of Truism Shop constitutes acceptance of the revised Terms.
13. Contact Information
For questions or concerns about these Terms, please contact us at: Truism Holdings Limited 📍 Lira, Barapwo, elwa - Lira city west 📧 info@truismhl.com 📞 +256772000893
